Technical Guidelines

1. Service Alternatives

We offer e-mail counseling and live sessions with fully-licensed and registered mental health professionals.

Our service options are:

E-mail Sessions - Receive your e-mail response within 24 hours.

Private Online Chat - Chat live, one-on-one.

Videoconference / Phone Counseling - Book online. Your therapist will contact you at the scheduled time.

2. IT System Requirements

You need a personal computer with a broadband Internet connection or a phone to use our services. Feel free to choose the desired program for videoconferencing. Typical alternatives include Skype, Zoom, and other popular programs available on the internet.

3. Payments

All sessions require prepayment. Our payment options include debit and credit cards, Paypal, and international bank transfers. Upon successful completion of your booking, a confirmation page with Payment Options will be displayed.

4. Technical Support

If you need further assistance, contact our help desk.