Technical Guidelines

1. Service Alternatives

We offer e-mail counseling and live sessions with fully licensed and registered mental health professionals. Our service options are:

E-mail Sessions - Receive your e-mail response within 24 hours.

Private Online Chat - Chat live, one to one.

Videoconference / Phone Counseling - Book online. Your therapist will contact you at the scheduled time.

2. IT System Requirements

You need a personal computer with a broadband Internet connection or a phone to use our services. Feel free to choose the program for video conferencing. Typical alternatives include Skype, VSee, and other popular programs available on the internet.

3. Payments

All sessions require prepayment. Our payment options include debit and credit cards, Paypal, and international bank transfers. Upon successful completion of your booking, you will be displayed a confirmation page with Payment Options.

Our help desk is at your service.

4. Technical Support

If you need further assistance, contact our help desk.

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